Privacy Policy

Riggs Mitchell Salon & Suites

Effective Date: May 29, 2026

Riggs Mitchell Salon & Suites (“we”, “us”, or “our”), located at 550 Plaza Drive, Suite 140 & 150, Folsom, CA 95630, is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights under California law, including the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect information in the following ways:
Contact form submissions: When you submit a contact form on our website, we collect your name, email address, and phone number.
Appointment booking: When you book an appointment through our online booking system, we collect your name, contact details, and appointment preferences. This service may be provided by a third-party booking platform (such as Square, Vagaro, or Booksy).
Payment information: When you pay online, payment card details are processed by a third-party payment processor. We do not store your full card number on our systems.
Email marketing: If you opt in to our email list, we collect your email address to send promotional content, service updates, and seasonal offers. You may unsubscribe at any time.
Website analytics: We use Google Analytics to collect anonymized data about how visitors use our website, including pages viewed, time on site, and general geographic location. This data is collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

Schedule and manage your appointments
Process payments for services
Respond to your inquiries
Send promotional emails and service updates (only if you have opted in)
Improve our website and understand how it is used
Comply with legal obligations

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies, including Google Analytics. You can control cookie settings through your browser. Disabling cookies may affect some website functionality. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

4. Sharing of Information

We do not sell your personal information. We may share your information with trusted third-party service providers (booking platforms, payment processors, email marketing services, and analytics providers) solely to operate our business. These providers are contractually required to protect your data. Please note: Suite professionals at Riggs Mitchell Salon & Suites are independent business operators. Any personal information you share directly with a suite professional is subject to their own privacy practices.

5. Your California Privacy Rights (CCPA)

As a California resident, you have the following rights under the California Consumer Privacy Act:

Right to Know: You may request information about the personal data we have collected about you, including the categories of data, sources, business purposes, and third parties with whom it is shared.
Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.
Right to Opt Out: You have the right to opt out of the sale of your personal information. We do not sell personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us using the information below. We will respond within 45 days.

6. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Riggs Mitchell Salon & Suites
550 Plaza Drive, Suite 140 & 150, Folsom, CA 95630
Phone: (916) 247-6920
Email: hairstudio_01@yahoo.com